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Shipping policy

Shipping Policy

At Stool Co, we aim to get your order to you as quickly and efficiently as possible.

Processing & Handling Time

All orders are processed within 1–2 business days after payment is received.

Orders are prepared, packed, and dispatched from our warehouse during business days (Monday–Friday)
You will receive a confirmation email once your order has been shipped

Shipping Timeframes

We offer fast Australia-wide delivery via Australia Post.

Estimated delivery time: 3–6 business days after dispatch
Delivery times may vary depending on your location and local courier conditions

Order Tracking

Once your order has been dispatched:

You will receive your Australia Post tracking number within 24 hours
You can track your delivery in real time via the Australia Post website

Shipping Locations

We currently ship to:

All states and territories across Australia

Shipping Delays

While we aim to meet all delivery timeframes, delays may occur due to:

High demand periods (e.g. sales, holidays)
Courier delays or weather conditions
Remote or regional delivery locations

Stool Co is not responsible for delays once the item has been handed to the courier, but we will always assist where possible.

Incorrect Address

Please ensure your shipping details are correct at checkout.

Stool Co is not responsible for orders shipped to incorrect addresses provided by the customer
Additional shipping fees may apply to re-deliver returned items

Lost or Missing Parcels

If your order has not arrived within the expected timeframe:

Please contact us and we will lodge an investigation with Australia Post
We will work with you to resolve the issue as quickly as possible

⭐⭐⭐⭐⭐

Absolutely stoked with these stools. The quality is far better than I expected, especially for the price. They arrived well packaged and took me less than 10 minutes to put together. Everything lined up perfectly, no missing parts, and they feel super sturdy once assembled. They've completely lifted the look of our kitchen. Highly recommend Stool Co if you want something that looks great and doesn't take hours to build.

Jason M – NSW

⭐⭐⭐⭐⭐

I don't usually leave reviews, but these stools deserve it. They look amazing in our home and the finish is really premium. Assembly was incredibly straightforward – instructions were clear and everything was labelled properly. Took me about 15 minutes for both stools. They're comfortable, solid, and feel like they'll last a long time. Very impressed overall.

Emily R – VIC

⭐⭐⭐⭐⭐

Ordered a set for our bar area and couldn't be happier. The stools are strong, stylish, and surprisingly comfortable. Putting them together was honestly easier than expected – no stress at all. You can tell the materials are high quality and not cheap like some others I've tried. Will definitely be ordering more.

Brad T – QLD

⭐⭐⭐⭐⭐

These stools exceeded my expectations. The design is modern and fits perfectly with our decor. Assembly was quick and easy – I managed to do it on my own without any issues. They feel really sturdy and don't wobble at all. Very happy with the purchase and would definitely recommend.

Sophie L – WA

⭐⭐⭐⭐⭐

Great experience from start to finish. Delivery was fast, packaging was secure, and the stools themselves are excellent quality. Took me about 10 minutes per stool to assemble and everything fit together perfectly. They look fantastic in our kitchen and feel very solid. Worth every dollar.

Daniel P – SA

⭐⭐⭐⭐⭐

These stools are exactly what we were looking for. Super stylish and very well made. I was worried assembly might be tricky, but it was actually really simple and quick. Instructions were clear and all parts were included. They're comfortable and sturdy – couldn't ask for more.

Chloe W – NSW

⭐⭐⭐⭐⭐

Honestly impressed with how good these stools are. The finish is clean, the materials feel premium, and they're very stable. Assembly was straightforward and didn't take long at all. Definitely one of the best purchases we've made for our home recently.

Mark D – VIC

⭐⭐⭐⭐⭐

Love these stools! They've completely changed the look of our kitchen. Assembly was super easy – even for someone like me who's not very handy. They feel really strong and durable. Would absolutely buy again.

Lauren B – QLD

⭐⭐⭐⭐⭐

Very happy with this purchase. The stools are well built and look fantastic. Putting them together was quick and simple, and everything fit perfectly. They're comfortable and sturdy, which is exactly what we needed.

Chris H – WA

⭐⭐⭐⭐⭐

Couldn't be happier with these stools. They look amazing and are very comfortable to sit on. Assembly was easy and didn't take much time at all. Great quality for the price – highly recommend.

Jessica F – SA

⭐⭐⭐⭐⭐

These stools are top quality. The build is solid and they look great in our home. Assembly was quick and painless – instructions were easy to follow. Definitely worth it.

Nathan K – NSW

⭐⭐⭐⭐⭐

Really impressed with these stools. They're stylish, comfortable, and very sturdy. Assembly was simple and took less than 15 minutes. Would definitely recommend Stool Co.

Megan S – VIC

⭐⭐⭐⭐⭐

Fantastic stools. Easy to assemble and very well made. They look great in our kitchen and feel really solid. Couldn't ask for more.

Aaron G – QLD

⭐⭐⭐⭐⭐

Absolutely love these stools. They're modern, sturdy, and easy to put together. Took me no time at all. Very happy with the purchase.

Tanya C – WA

⭐⭐⭐⭐⭐

Great quality stools that were super easy to assemble. Everything lined up perfectly and they feel very strong. Highly recommend.

Luke N – SA

⭐⭐⭐⭐⭐

These stools are beautiful and very well made. Assembly was straightforward and quick. They've made a big difference in our kitchen.

Rachel J – NSW

⭐⭐⭐⭐⭐

Very impressed with the quality. Easy to assemble and very sturdy once put together. They look fantastic.

Ben V – VIC

⭐⭐⭐⭐⭐

Love these stools. They're comfortable, stylish, and easy to put together. Great value for money.

Olivia E – QLD

⭐⭐⭐⭐⭐

Great stools. Assembly was simple and they feel really solid. They look great in our space.

Scott Y – WA

⭐⭐⭐⭐⭐

Really happy with these stools. Easy to assemble and very good quality. Would definitely recommend.

Hannah A – SA

⭐⭐⭐⭐⭐

Excellent stools. Strong, stylish, and easy to put together. Very happy with the purchase.

Tom Z – NSW

⭐⭐⭐⭐⭐

These stools are perfect. Easy to assemble and look amazing. Great quality.

Kate I – VIC

⭐⭐⭐⭐⭐

Very happy with these stools. Assembly was quick and easy, and they're very sturdy.

James O – QLD

⭐⭐⭐⭐⭐

Love the design and quality. Easy to put together and very comfortable.

Ella U – WA

⭐⭐⭐⭐⭐

Great stools. Simple assembly and very solid build. Highly recommend.

Ryan Q – SA

⭐⭐⭐⭐⭐

Absolutely stoked with these stools. The quality is far better than I expected, especially for the price. They arrived well packaged and took me less than 10 minutes to put together. Everything lined up perfectly, no missing parts, and they feel super sturdy once assembled. They've completely lifted the look of our kitchen. Highly recommend Stool Co if you want something that looks great and doesn't take hours to build.

Jason M – NSW

⭐⭐⭐⭐⭐

I don't usually leave reviews, but these stools deserve it. They look amazing in our home and the finish is really premium. Assembly was incredibly straightforward – instructions were clear and everything was labelled properly. Took me about 15 minutes for both stools. They're comfortable, solid, and feel like they'll last a long time. Very impressed overall.

Emily R – VIC

⭐⭐⭐⭐⭐

Ordered a set for our bar area and couldn't be happier. The stools are strong, stylish, and surprisingly comfortable. Putting them together was honestly easier than expected – no stress at all. You can tell the materials are high quality and not cheap like some others I've tried. Will definitely be ordering more.

Brad T – QLD

⭐⭐⭐⭐⭐

These stools exceeded my expectations. The design is modern and fits perfectly with our decor. Assembly was quick and easy – I managed to do it on my own without any issues. They feel really sturdy and don't wobble at all. Very happy with the purchase and would definitely recommend.

Sophie L – WA

⭐⭐⭐⭐⭐

Great experience from start to finish. Delivery was fast, packaging was secure, and the stools themselves are excellent quality. Took me about 10 minutes per stool to assemble and everything fit together perfectly. They look fantastic in our kitchen and feel very solid. Worth every dollar.

Daniel P – SA

⭐⭐⭐⭐⭐

These stools are exactly what we were looking for. Super stylish and very well made. I was worried assembly might be tricky, but it was actually really simple and quick. Instructions were clear and all parts were included. They're comfortable and sturdy – couldn't ask for more.

Chloe W – NSW

⭐⭐⭐⭐⭐

Honestly impressed with how good these stools are. The finish is clean, the materials feel premium, and they're very stable. Assembly was straightforward and didn't take long at all. Definitely one of the best purchases we've made for our home recently.

Mark D – VIC

⭐⭐⭐⭐⭐

Love these stools! They've completely changed the look of our kitchen. Assembly was super easy – even for someone like me who's not very handy. They feel really strong and durable. Would absolutely buy again.

Lauren B – QLD

⭐⭐⭐⭐⭐

Very happy with this purchase. The stools are well built and look fantastic. Putting them together was quick and simple, and everything fit perfectly. They're comfortable and sturdy, which is exactly what we needed.

Chris H – WA

⭐⭐⭐⭐⭐

Couldn't be happier with these stools. They look amazing and are very comfortable to sit on. Assembly was easy and didn't take much time at all. Great quality for the price – highly recommend.

Jessica F – SA

⭐⭐⭐⭐⭐

These stools are top quality. The build is solid and they look great in our home. Assembly was quick and painless – instructions were easy to follow. Definitely worth it.

Nathan K – NSW

⭐⭐⭐⭐⭐

Really impressed with these stools. They're stylish, comfortable, and very sturdy. Assembly was simple and took less than 15 minutes. Would definitely recommend Stool Co.

Megan S – VIC

⭐⭐⭐⭐⭐

Fantastic stools. Easy to assemble and very well made. They look great in our kitchen and feel really solid. Couldn't ask for more.

Aaron G – QLD

⭐⭐⭐⭐⭐

Absolutely love these stools. They're modern, sturdy, and easy to put together. Took me no time at all. Very happy with the purchase.

Tanya C – WA

⭐⭐⭐⭐⭐

Great quality stools that were super easy to assemble. Everything lined up perfectly and they feel very strong. Highly recommend.

Luke N – SA

⭐⭐⭐⭐⭐

These stools are beautiful and very well made. Assembly was straightforward and quick. They've made a big difference in our kitchen.

Rachel J – NSW

⭐⭐⭐⭐⭐

Very impressed with the quality. Easy to assemble and very sturdy once put together. They look fantastic.

Ben V – VIC

⭐⭐⭐⭐⭐

Love these stools. They're comfortable, stylish, and easy to put together. Great value for money.

Olivia E – QLD

⭐⭐⭐⭐⭐

Great stools. Assembly was simple and they feel really solid. They look great in our space.

Scott Y – WA

⭐⭐⭐⭐⭐

Really happy with these stools. Easy to assemble and very good quality. Would definitely recommend.

Hannah A – SA

⭐⭐⭐⭐⭐

Excellent stools. Strong, stylish, and easy to put together. Very happy with the purchase.

Tom Z – NSW

⭐⭐⭐⭐⭐

These stools are perfect. Easy to assemble and look amazing. Great quality.

Kate I – VIC

⭐⭐⭐⭐⭐

Very happy with these stools. Assembly was quick and easy, and they're very sturdy.

James O – QLD

⭐⭐⭐⭐⭐

Love the design and quality. Easy to put together and very comfortable.

Ella U – WA

⭐⭐⭐⭐⭐

Great stools. Simple assembly and very solid build. Highly recommend.

Ryan Q – SA

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